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This store has earned the following certifications.
Premium Stoneware for Exceptional Cooking Results
Uniform Browning and Even Cooking: Our premium stoneware ensures excellent heat distribution, achieving perfect browning and even cooking with no hot spots. This feature guarantees that every dish is cooked uniformly from edges to center.
Heat Retention for Perfect Serving: Superior heat retention keeps your food warm or cold as required, ensuring a perfect serving every time. Whether you're keeping leftovers hot or serving cold dishes, our stoneware maintains the desired temperature seamlessly.
Nonporous and Non-Reactive Glaze: Featuring a colorful, nonporous, and non-reactive glaze, our stoneware resists stains and flavor absorption. This means your dishes will remain fresh and vibrant, with no worrying about cross-contamination or off flavors.
Easy Cleaning and Durability: The smooth interior enamel is designed for easy food release and quick clean-up. It also resists cracking and crazing, ensuring long-lasting durability and maintaining its pristine condition even after numerous uses.
Unmatched Thermal Resistance: With unmatched thermal resistance, our stoneware can handle temperatures ranging from -9°F to 500°F. This versatility makes it safe and suitable for use in the freezer, oven, microwave, broiler, and dishwasher, as well as with metal utensils.
Our premium stoneware is designed to meet your cooking needs with quality, style, and safety in mind.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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